Privacy Policy

Living Yurts Pty Ltd ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect through this website, why, and what your options are.

Information we collect

When you use our enquiry or contact form, we collect the information you provide directly: your name, email address, phone number, property location, and any details you share about your project. We don't require you to create an account or provide payment information anywhere on this site.

Like most websites, we also collect some information automatically through your browser and through the third-party tools described below, including general details like your approximate location, device type, and how you interact with our pages.

How we use your information

• To respond to your enquiry and discuss your project
• To provide quotes, arrange site visits, and manage a build if you proceed with us
• To understand how visitors use this website, so we can improve it
• To show you relevant advertising for Living Yurts on platforms like Facebook and Instagram

We don't sell your personal information, and we don't share it with third parties except where necessary to deliver our services (for example, with subcontractors involved in your build), or where required by law.

Third-party tools we use

This site uses the following third-party services, each of which may collect information according to its own privacy policy:

• Meta Pixel (Facebook/Instagram) helps us understand how visitors reach and use this site, and shows Living Yurts ads to people who may be interested. Meta may use cookies and similar technology to do this. You can read Meta's own privacy policy at facebook.com/privacy/policy, and manage the ads you see through your Facebook ad preferences.
• Google Fonts loads the typefaces used on this site from Google's servers, which involves your browser making a request to Google.
• Our website is hosted on third-party infrastructure that may log standard technical information (such as IP address) as part of normal server operation.

Cookies

Cookies are small files stored on your device. We don't use cookies to sell your data, but tools like Meta Pixel may set cookies as described above. Most browsers let you block or delete cookies in their settings if you'd prefer not to be tracked this way, though this may affect how some parts of the site or its advertising work.

Data security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. No method of transmission over the internet is completely secure, so while we work to protect your information, we can't guarantee it absolutely.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by getting in touch using the details below. If you've submitted an enquiry and no longer want to hear from us, just let us know and we'll remove you from our records.

Children's privacy

This website and our services are intended for adults. We don't knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time, for example as our services or the tools we use change. The date at the top of this page shows when it was last updated.

Contact us

If you have any questions about this policy or how we handle your information, contact us at info@livingyurts.com.au.